I shared this video with my students yesterday, hoping that a wonderful Christmas story might inspire them to sing their hearts out at the Christmas Play. We had a wonderful conversation after watching the video about what had to happen in order for WestJet to be successful in this enterprise. But mostly we all agreed that this was an amazing thing that WestJet managed to pull off. I asked my students to consider one question, and I’ll ask the same question of all of you:
What would you have done? What would you have asked for?